Privacy Policy

This Privacy Policy describes how Datum Press (“Datum Press,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit, use our services, make a purchase from datumpress.co (the “Site”), communicate with us, or otherwise interact with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” means any user of the Services, including customers, prospective customers, and other individuals whose information we collect.

Please read this Privacy Policy carefully. By using the Services, you acknowledge the practices described here. If you do not agree, please do not use the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, Services, or legal obligations. We will post the revised policy on the Site and update the effective date. Where required by law, we will provide additional notice or obtain consent.

Personal information we collect

The information we collect depends on how you interact with us and may include:

Information you provide directly

• Contact details, such as your name, billing address, shipping address, email address, and phone number;

• Order information, such as products purchased, order history, payment status, fulfillment details, returns, and warranty or support requests;

• Account information, such as username, password, saved addresses, and preferences, if customer accounts are available;

• Customer-support information, including messages, photos, videos, troubleshooting details, reviews, survey responses, and other content you send us;

• Marketing preferences, such as whether you have subscribed to email or SMS communications; and

• Promotion information, such as competition or giveaway entries, where offered.

Payment information

Payments are processed by Shopify and other payment providers. We may receive transaction details such as payment status, payment method type, billing address, and limited payment identifiers. Full payment-card details are generally collected and processed by the payment provider rather than stored directly by us.

Information collected automatically

When you use the Services, we and our service providers may automatically collect information about your device and activity, including your IP address, browser, device type, operating system, network information, cookie identifiers, pages viewed, referral source, interactions, approximate location, shopping-cart activity, and purchase activity.

We collect some of this information through cookies, pixels, tags, software development kits, and similar technologies. For more information, see “Cookies and similar technologies” below.

Information from third parties

We may receive information from third parties, including:

• Shopify, which hosts and supports our online store;

• Payment processors;

• Fulfillment, warehouse, shipping, and delivery partners;

• Marketing, analytics, advertising, and fraud-prevention providers;

• Social-media platforms when you interact with us or use a connected feature; and

• Referral, affiliate, or business partners.

Information obtained from third parties is handled in accordance with this Privacy Policy. We are not responsible for the accuracy of information supplied by third parties or for their independent privacy practices.

How we use personal information

We may use personal information to:

• Provide the Services and fulfill our contract with you;

• Process payments, orders, returns, refunds, exchanges, and warranties;

• Arrange fulfillment, shipping, delivery, and tracking;

• Create and manage customer accounts;

• Communicate about orders, products, support requests, policy changes, and the Services;

• Provide customer service and product support;

• Personalize and improve the Site, Services, product selection, and customer experience;

• Conduct analytics, research, testing, and business planning;

• Send marketing communications where permitted, and manage your preferences;

• Measure and improve advertising and marketing campaigns;

• Detect, investigate, and prevent fraud, security incidents, abuse, unlawful activity, and violations of our terms;

• Protect our customers, business, rights, property, and Services;

• Comply with legal, tax, accounting, regulatory, and law-enforcement obligations; and

• Establish, exercise, or defend legal claims.

Cookies and similar technologies

We use cookies and similar technologies to operate the Site, remember your preferences, maintain your cart, understand Site use, improve performance, prevent fraud, and support analytics and advertising.

Shopify and other service providers may place their own cookies or similar technologies. You can control cookies through your browser settings and, where available, our cookie-preference tool. Blocking cookies may affect the operation of some Site features.

If Shopify Network Intelligence or similar Shopify features are enabled for our store, Shopify may also process customer and store-interaction data to provide enhanced platform services, analytics, measurement, personalization, fraud prevention, or advertising features, as described in Shopify’s applicable terms and privacy notices.

Where required by law, we obtain consent before using non-essential cookies. We also honor legally required opt-out preference signals where applicable.

How we disclose personal information

We may disclose personal information in legitimate circumstances to:

• Service providers, including Shopify, payment processors, IT and hosting providers, customer-support tools, analytics services, fraud-prevention services, warehouses, suppliers, fulfillment partners, and carriers;

• Marketing and advertising partners, subject to applicable consent and opt-out requirements;

• Business and professional advisers, such as accountants, insurers, auditors, legal advisers, and financial institutions;

• Business transaction participants, in connection with a merger, financing, sale, reorganization, insolvency, or transfer of all or part of our business or assets;

• Government, regulatory, law-enforcement, or judicial authorities, where required or permitted by law; and

• Other parties at your direction or with your consent.

We may also disclose information where reasonably necessary to enforce our terms, investigate suspected fraud or unlawful activity, protect the Services, or protect the rights and safety of Datum Press, our customers, or others.

Advertising and targeted advertising

We may work with advertising and analytics partners to understand use of the Services and show or measure advertisements. Depending on applicable law, some of these activities may be considered “targeted advertising,” “sharing,” or a “sale” of personal information, even where no money is exchanged for the information.

Where required, you may opt out through the privacy or cookie controls made available on the Site or by contacting us. We do not knowingly use or disclose personal information about individuals under 16 for targeted advertising or sell or share such information where prohibited by law.

User-generated content and reviews

If you submit a public review, comment, photo, video, or other user-generated content, it may be visible to anyone. Do not include personal or sensitive information that you do not want made public. Content published through a third-party platform is also subject to that platform’s terms and privacy policy.

Third-party websites and services

The Site may link to websites, apps, or services operated by third parties. We are not responsible for their privacy, security, or content. Review their policies before providing personal information.

Children’s privacy

The Services are not intended for children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, contact us so we can take appropriate action.

Data security and retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No security method or transmission is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements. Retention periods vary according to the type of information and applicable requirements.

International data transfers

We and our service providers may process personal information outside your state, province, or country. Those locations may have different data-protection laws. Where required, we use recognized legal mechanisms or safeguards for international transfers.

Your privacy rights

Depending on where you live, you may have some or all of the following rights, subject to legal limitations and exceptions:

• To know or access personal information we hold about you;

• To request correction of inaccurate personal information;

• To request deletion of personal information;

• To receive a portable copy of certain personal information;

• To restrict or object to certain processing;

• To withdraw consent where processing is based on consent;

• To opt out of targeted advertising or certain sales or sharing of personal information;

• To limit certain uses of sensitive personal information, if applicable; and

• To appeal a decision concerning a privacy request.

You may exercise applicable rights by contacting art@datumpress.co or by using privacy controls made available on the Site. We may need to verify your identity before completing a request. You may use an authorized agent where permitted by law, but we may request proof of authorization and verification of your identity.

We will not discriminate against you for exercising an applicable privacy right.

Marketing communications

You may unsubscribe from promotional emails by using the unsubscribe link in the message. You may opt out of promotional text messages by following the instructions provided in the message. We may still send non-promotional communications concerning orders, accounts, support, security, or our ongoing business relationship.

Complaints

If you have concerns about our handling of personal information, contact us using the details below. Depending on your location, you may also have the right to lodge a complaint with your local privacy or data-protection authority or appeal our response to your request.

Contact

For privacy questions or requests, contact:

Datum Press
Email: art@datumpress.co
Phone: (307) 414-1442
Mailing address: 701 Tillery Street, Unit 12, Austin, Texas 78702, United States